Managing Treatments
Your treatment menu is the core of your digital clinic. The Zennor App Builder allows you to highly customize how treatments appear to your patients, from dynamic pricing to completely customizable variations.
This guide walks you through the Treatment Form so you can optimize your offerings for maximum patient engagement.
1. Basic Details & Categorization
When adding a new treatment, the structure is vital for patient discovery.
- Treatment Name: Keep it clear and recognizable (e.g., "Signature Hydrafacial").
- Description: Add a compelling description. Focus on the benefits (glowing skin, zero downtime) rather than just the clinical procedure.
- Category Selection: Assign the treatment to a logical category (e.g., Injectables, Laser, Skin Rejuvenation).
- Note: If you need a new category, you can create one directly in the 'Categories' tab of the App Builder.
Always upload a clean, professional, and well-lit image for your treatment. Use clear, high-quality imagery so patients can identify treatments easily in the app.
2. Pricing Configuration
Zennor supports both simple and complex pricing structures to match your clinic's business model.
Single Price vs. Price Variations
- Standard Pricing: If a treatment has one flat cost, simply enter the price.
- Treatment Variations: Aesthetic treatments rarely have one size. Use the Variations feature if the price changes based on:
- Areas treated: (e.g., Botox: 1 Area / 2 Areas / 3 Areas)
- Practitioner seniority: (e.g., Junior Aesthetician vs. Medical Director)
- Treatment intensity: (e.g., Standard Peel vs. Deep Chemical Peel)
When a patient clicks on a treatment with variations in the app, they will see a clean, easy-to-use dropdown menu to select their exact preference before checking out or booking.
3. Advanced Settings: Tags & Visibility
Make your best treatments stand out using tagging and visibility controls.
- Tags: Use tags like
Bestseller,New, orSummer Ready. These tags appear as beautiful, eye-catching badges on the treatment card in the patient app. - Featured Toggle: Switch a treatment to Featured to pin it to the top of the treatment menu or highlight it on the app's home screen.
Featured treatments appear more prominently in the Patient App. Use this toggle to highlight specific services.
4. Loyalty Points Integration
The treatment form ties directly into your loyalty configuration.
- Points Earned: Define exactly how many Zennor points a patient earns when they purchase this specific treatment.
- Strategic Point Allocation:
- Standard approach: 1 point per ₹1 spent.
- Variable approach: Award double or triple points on specific treatments to encourage those bookings.
Points are only awarded when a patient's visit is officially marked as "Checked In" and "Completed" via the Admin Panel. Ensure your front desk staff are trained on this workflow!
Need Help?
If you are struggling to map a complex clinical pricing structure into the Treatment Form, reach out in your dedicated WhatsApp Support Group. Our team is happy to help you structure your menu for optimal app performance.